FAQs

If you need any assistance choosing a product, or if you have any questions before your purchase, please feel free to contact us at https://semora.net/pages/contact-us or you can email us at semoraofficial@gmail.com.
We accept payments through PayPal or by credit card (Visa, Mastercard, American Express).
We ship our products worldwide.
Shipping is free of charge when shipped with the Postal Service. However, extra fees may apply for express shipping.
During certain seasons, we may offer certain discounts through our website or through our newsletters. You will need to provide a coupon code at the time of the order for the applicable discount.
Yes, as long as your order has not shipped yet.
Cancellation before the shipment of product is possible with an immediate full refund to you. Your product can’t be cancelled after shipment; however, you can follow the processes on our return and refunds page for the return of your product as well as the refund of your payment.
Once your product is shipped, unfortunately change of address is no longer possible. Please make sure to give the correct delivery address at the time of your order.
Orders are processed as soon as possible. Please read our delivery and shipping page for further details: https://semora.net/pages/shipping-information.
Refunds are possible when you receive a damaged product. Please read our return and refund policy page for further details: https://semora.net/pages/return-refund-policy
For any questions, please feel free to contact us at semoraofficial@gmail.com or at https://semora.net/pages/contact-us.
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